The tool will make a log on the Desktop (Fixlog.txt) or the folder it was ran from. Open FRST and press the Fix button just once and wait. It's important that both FRST and fixlist.txt are in the same location or the fix will not work. "Do not open that file when running FRST fix" The tool will also make a log named ( Addition.txt) Please attach that log to your reply.ĭownload attached fixlist.txt file (end of reply) and save it to the Desktop, or the folder you saved FRST into. It will make a log ( FRST.txt) in the same directory the tool is run. Make sure Addition.txt is checkmarked under "Optional scans" When the tool opens click Yes to disclaimer.(Windows 8/10 users will be prompted about Windows SmartScreen protection - click More information and Run.) It is not malicious or infected in any way.īe aware FRST must be run from an account with Administrator status.ĭouble-click to run it. If your security alerts to FRST either, accept the alert or turn your security off to allow FRST to run. Only one of them will run on your system, that will be the right version. If you are not sure which version applies to your system download both of them and try to run them. Note: You need to run the version compatible with your system (32 bit or 64 bit). Hello Mike22 and welcome to Malwarebytes,ĭownload Farbar Recovery Scan Tool and save it to your desktop. Please help, I have spent the past two days trying anything that I can to get rid of it. So is it still there or is this a false positive? I'm wondering if WD just keeps finding it because it found it before (like not clearing a browser's cache)? The only tool that still shows this virus is Windows Defender. I then ran another WD full scan today and still get the following for the third time (See attached images). Microsoft Malicious Removal Tool: No viruses or malware found.Īnother Microsoft stand alone tool (Forget the name): No viruses or malware found.ĮSET Full System Scan: No viruses or malware found.ĭownloaded and ran AVG Antivirus Free: No viruses or malware found. Kapersky TDSSKiller: No viruses or malware found. Malwarebytes ADWCleaner: No viruses or malware found. Malwarebytes Full Scan: No viruses or malware found. I located the file(s) that WD said contained the virus and deleted them myself and then ran disk cleanup.įollowing a post on the Microsoft forum, I ran the following: I then ran a WD offline scan and it didn't come back with any messages. My computer was acting a bit funny (Youtube video skipping and computer was slow and unresponsive while doing simple browsing) on Monday so I ran a Windows Defender virus scan.Ī full scan found Trojan:Win32/Tiggre!rfn, but it was unable to remove it and only said it was “remediation incomplete”.
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